Privacy Policy

Last updated: October 23, 2026

Rogue Merc Designs respects your privacy. This policy explains how we collect, use, and share personal information when you visit our website, place an order, contact us, or submit a custom design request.

Information We Collect

We may collect information you provide, including:

  • Your name, email address, telephone number, and billing or shipping address.

  • Order details, product selections, and personalization preferences.

  • Names, ranks, military branches, units, service dates, and other details submitted for custom designs.

  • Images, logos, artwork, and reference files you upload.

  • Messages, inquiries, and newsletter signup information.

Our website and its service providers may also collect technical information, such as your IP address, browser type, device information, and activity on the website.

Please provide only information needed for your request. Do not submit classified information, sensitive operational details, government identification numbers, or other confidential military records.

How We Use Your Information

We use personal information to:

  • Process orders and arrange delivery.

  • Prepare personalized designs and communicate about proofs and approvals.

  • Respond to inquiries and provide customer support.

  • Maintain and improve our website and services.

  • Send marketing emails when you have subscribed or otherwise provided any required consent.

  • Prevent fraud and meet applicable legal obligations.

Payments

Payments are processed through the payment providers available at checkout. Their handling of payment information is governed by their own privacy policies. Please do not send payment card details through our contact or custom design forms.

Custom Design Files and Personalization

We use the information and files submitted with your custom design request to assess your project, prepare your design, fulfill your order, and provide related support.

Only submit personal information or artwork that you are authorized to share. If we wish to feature an identifiable custom project in our marketing, we will seek permission where required.

When We Share Information

We may share relevant information with service providers that help us operate our business, including website hosting, payment processing, shipping, email delivery, and order support providers.

We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of our business and customers.

Squarespace

Our website is hosted by Squarespace. Squarespace processes certain visitor and customer information to operate the website and provide its services. You can learn more in the Squarespace Privacy Policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential functions, including shopping carts and checkout. Depending on the features enabled, these technologies may also support analytics and marketing.

Where required, we request consent before using nonessential cookies. You can manage available preferences through the website’s cookie controls and your browser settings. Disabling certain cookies may affect website functionality.

Marketing Communications

If you subscribe to our newsletter, we may email you about new designs, military gift ideas, and business updates. You can unsubscribe using the link in our marketing emails.

Order confirmations, design communications, and other service messages may still be sent when needed to fulfill your request.

Information Retention

We retain personal information for as long as reasonably needed to fulfill orders, provide support, maintain necessary business records, and meet legal obligations. Retention periods vary depending on the information and its purpose.

Information Security

We take reasonable measures to protect personal information. However, no online transmission or storage method is completely secure.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain uses.

To make a request, contact us using the details below. We may need to verify your identity before responding. Some information may need to be retained for legal or order-related reasons.

International Processing

Our website and service providers may process information in countries other than your own. Privacy laws and protections may differ between countries.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information, please contact us so we can review and address the situation.

Changes to This Policy

We may update this policy to reflect changes in our practices or applicable requirements. The date above indicates when it was last updated.

Contact Us

For privacy questions or requests, contact:

Rogue Merc Designs
Email: shawngurule@roguemerc.com
Phone: (918) 629-6417